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Stop losing customers in the noise.

Track engagement health scores and win back customers before they churn. Get actionable insights delivered weekly.

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usetether.io/dashboard

Customer Health Dashboard

Weekly digest • 23 customers reviewed

156
Healthy
+12%
23
At Risk
-5%
8
Critical
+2
Priority Actions8 customers need attention
SC
Sarah Chen
Health score: 75% • Last seen 1d ago
Critical
MR
Marcus Rodriguez
Health score: 60% • Last seen 2d ago
At Risk
ET
Emily Thompson
Health score: 45% • Last seen 3d ago
At Risk

You're losing revenue and you know it

Failed Payments

Customers are slipping through the cracks when their cards fail. No automated recovery, no second chances—just silent revenue loss mounting up each month.

Silent Churn

Users stop logging in and you have no idea why. By the time you notice they're gone, it's too late to win them back. No early warning system, no intervention.

Midnight Emails

You're manually checking dashboards at all hours, trying to spot issues before customers complain. It's exhausting and you know you're missing things.

No Time to Build

You know you need better retention tools, but building a proper customer health system would take months you don't have. So you keep patching together spreadsheets.

Sound familiar? You're not alone.

Customer success that runs itself

Stop manually tracking every customer. Tether automates your entire retention workflow—from identifying at-risk accounts to recovering failed payments—so you can focus on building your product.

Insights Where You Live

Get customer insights right in Slack using natural language. No dashboards to check—just ask questions and get instant answers where you already work.

  • Ask questions in plain English directly in Slack
  • "Show me at-risk customers" or "What's our health score?"
  • Instant answers with actionable data
  • Share insights with your team effortlessly
Slack conversation showing natural language customer insights

Proactive Alerting

Get notified in Slack the moment something needs your attention. No more checking dashboards—critical alerts come to you where you get work done.

  • Real-time alerts in your Slack channels
  • At-risk customers, failed payments, drop in engagement
  • Actionable notifications with one-click responses
  • Customize what alerts matter to your team
Slack notifications showing proactive customer alerts

Churn Prevention

Celebrate renewals and recover revenue automatically. Get notified in Slack when customers renew or when failed payments are recovered.

  • Automatic payment retry with smart dunning
  • Celebrate customer renewals in real-time
  • Track revenue saved and recovery wins
  • Monthly summaries of retention metrics
Slack notifications celebrating customer renewals and payment recovery

From setup to savings in under 10 minutes

No technical setup required. Just connect your tools and start saving customers.

1

Connect integrations

Link your Stripe account with one-click OAuth. We securely sync your customer and payment data in real-time so you can start monitoring health scores immediately.

app.tether.com/setup/integrations

Connect Your Tools

Connect your Stripe account in one click

Stripe

Payment data & subscriptions

Connect
2

Configure health

Set up your customer health scoring model based on what matters to your business. Choose from login activity, feature usage, payment status, and more—or use our recommended defaults.

app.tether.com/setup/health-score

Configure Health Scoring

Define what makes a customer healthy for your business

40% weight
Last 30 days
35% weight
Key features used
25% weight
Active subscription
3

Engage with targeted outreach

Send personalized 1:1 outreach that actually converts. AI drafts messages based on each customer's key data—payment history, usage patterns, health score—and adapts to your own voice and style.

app.tether.com/outreach/compose

AI-Drafted Outreach

Personalized messages crafted from real customer data and your voice

AC
Acme Corp
Enterprise plan
HealthAt Risk
MRR$2,400
Last login18 days ago
PaymentsCurrent
Your style
FriendlyDirectHelpful
AI Draft
Ready to review
To
james@acmecorp.com
Subject
Quick check-in — anything we can help with?

Hey James,

Noticed your team hasn't logged in recently and wanted to check in. You're on the Enterprise plan with a solid setup — happy to hop on a quick call if there's anything we can do to help.

No pressure at all, just want to make sure you're getting the most out of things.

— Sarah

Send
Edit
Regenerate
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